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INICIO
Enterprise Service Management powered by autonomous AI analysts.
Gain control, accelerate service delivery and reduce operational costs with autonomous AI-driven analysts.
Improve resolution rates by 15–30%, increase service productivity by up to 40%, and deliver faster, more consistent responses through autonomous AI-driven analysts.
About us
We enable modern Service Management through autonomous analysts and AI-driven operations for public and private organizations.
Our technology and managed services give organizations full operational control over their IT services — autonomously handling incidents and service requests, managing IT assets, monitoring applications, measuring service quality, and continuously automating IT operations at scale.
Discover why organizations have trusted us for over 23 years to deliver reliability, continuity, and results.
NOSOTROS
SERVICIOS
Solutions
SERVICE MANAGEMENT
Extensive experience in IT Service Management (ITSM).
We design and implement automated, agent-assisted, and hybrid service desks aligned with ITIL best practices—covering incident, request, change, knowledge, and SLA management, along with other critical ITSM processes.
Our solutions are purpose-built for service centers supporting internal users, external users, and end customers with efficiency and consistency.
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Achieve full visibility and control across your IT infrastructure.
Track your complete asset inventory, associated costs, warranties, invoices, purchase orders, and vendors—while identifying faulty devices, asset locations, installed software, and ensuring software licensing compliance across the organization.
Make informed decisions, reduce operational risk, and optimize technology investments with accurate, real-time asset intelligence.
IT ASSETS MANAGEMENT
OBSERVABILITY AND APM
Visibility into IT service performance and availability is critical to maintaining continuous, disruption-free operations.
From a centralized dashboard, gain real-time insight into critical application performance, security status, service availability, end-user experience, and technology risk exposure.
ARTIFICIAL INTELLIGENCE FOR IT OPERATIONS
We deliver advanced technology through an AI-driven virtual analyst capable of correlating alerts, prioritizing events using machine learning and NLP, and autonomously executing responses.
Our unique technology helps eliminate operational backlog and alert fatigue, providing full event coverage with speed, accuracy, and end-to-end traceability.
Working With the Best Clients
PARTNERS
We work closely with leading technology partners to deliver integrated, enterprise-ready solutions.
Our approach combines deep Service Management expertise with proven platforms, ensuring efficient implementations, operational consistency, and measurable outcomes.
Through long-term partnerships, we help organizations adopt innovation with confidence and maximize the value of their technology investments.
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